Last Updated: December 23, 2021
What personal information to we collect from visitors?
Our Site may contain registration forms (e.g. contact us or during customer support and review) that will ask users at their discretion to provide us with contact information such as their name, address, e-mail address, and username. We will use this information to send you news and updates and promotional material about our products or from some of our partners. We do not pass this information to third parties other than the people/or associates working with the product or website.
What is Non-Personal Data?
Additionally, we collect and/or receive and store non-personal information (“Non-personal Data”) whenever you interact with us. This is information that does not identify you in any way, including the device, OS, and browser you use, language, time and date of your visit, and referring website. This exchange of information occurs between your browser and our affiliates or occurs automatically upon accessing our pages. We collect such statistical information about usage as aggregate data from the Site in order to maintain a better customer experience.
When Do We Collect Your Information?
We collect personal data from you when you fill out a form or enter information on our site.
We collect anonymous information automatically upon access to our website. Additionally, our website may use third parties such as Google Analytics to better understand how you use the Site and ways that we can improve your experience. These tools use pixels or cookies to measure and see trends of usage on our Site, such as the total number of unique users, average time spent on a page, popular webpages based on total impressions, etc. To learn more about how Google uses data, we recommend you review Google’s policies located at: www.google.com/policies/privacy/partners. We also encourage you to review Google Analytics's currently available opt-outs for the web tool available at: https://tools.google.com/dlpage/gaoptout/.
What is our Third-Pary disclosure?
How Do We Use Your Personal Information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- To allow us to better service you in responding to your customer service requests;
- To follow up with you after correspondence (live chat, email, or phone inquiries); and
- To enforce the Terms of Service.
We may disclose your Personal Information or any information you submitted via the Site and its services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce any agreements we may have with you including investigations of potential violations thereof, (iii) detect, prevent, or otherwise address fraud or security issues, (iv) protect against harm to the rights, property or safety of KAPE, its users, yourself or the public, (v) to respond to claims that any content published on the Site or the services violates any right of a third-party, (vi) to respond to claims that unauthorized information (e.g. name, etc.) of a third-party has been posted on the Site or the services, (vii) when KAPE is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of KAPE, (viii) pursuant to your approval, in order to supply certain services you have requested from KAPE, (ix) to collect, hold and manage your Personal Information through a third party's cloud based services, as reasonable for business purposes, which may be located in countries outside of your jurisdiction, including but not limited to the United States of America.
How Do We Protect Your Information?
We take great care in maintaining the security of the Site, its services, and your information. We prevent this through industry standard technologies and internal procedures, including the use of tokens and encryption mechanisms. However, we do not guarantee that unauthorized access will never occur.
Links to Third-Party Websites
Occasionally, at our discretion, we may include or offer third-party products (including affiliate companies) or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your principal rights under data protection law in relation to your Personal Data are:
- The right to access and information;
- The right to rectification;
- The right to erasure;
- The right to restrict processing;
- The right to object to processing;
- The right to data portability;
- The right to complain to a supervisory authority; and
- The right to withdraw consent.
We provide you with the ability to exercise certain choices and controls in connection with our treatment of your Personal Data. In accordance with your classification under applicable law, these choices and controls may include: access to the Personal Data collected about you that we hold, and correcting, updating, or deleting the information associated with you that we hold.
In the event, you wish to opt-out from the data collection, or you are not able to exercise your rights through your account, please contact us at: [email protected]
In the event you make such a request, please note that we may require certain information from you in order to verify your identity and locate your data and that the process of locating and deleting the data may take reasonable time and effort.
Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
Should you need any additional information about your rights please feel free to contact us at [email protected]
You represent and warrant that you are at least 13 years of age and of legal competence to use our Site. If you are under the age of 18, please be sure to read the Agreement with your parents or legal guardians. We do not use the Site to knowingly solicit data from or market to children under the age of thirteen (13). We request that such individuals do not provide Personal Data through our services. If you become aware or have any reason to believe that a child under the age of 13 has shared any information with us, please contact us at: [email protected]
and we take reasonable steps to ensure that such information is deleted from our files.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion as detailed above. Please note that unless you instruct us otherwise, we retain the information we collect for as long as needed to comply with our legal obligations, resolve disputes and enforce our agreements.
KAPE PLC[Text Wrapping Break]Interchange Triangle[Text Wrapping Break]London, Stables Market NW1 8AH[Text Wrapping Break]UK[Text Wrapping Break][email protected]
You can contact us:
- by post, using the postal address [given above];
- using our website contact form;
- by telephone, on [the contact number published on our website from time to time]; or
- by email, using [the email address published on our website from time to time].
Our data protection officer's contact details are: Dr. Venetia Argyropoulou [email protected]
+35 722 024 992
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